Privacy Policy

1. Information We Collect

We collect information you provide directly, including your name, email address, username, TradingView username, and Discord username when you register for an account. We also collect payment information processed through our payment processor (Stripe), though we do not store full payment card details on our servers.

We automatically collect certain technical information when you use our service, including IP addresses, browser type, pages visited, and access times for security and analytics purposes.

2. How We Use Your Information

• To provide and maintain your account and subscription
• To grant and manage access to TradingView Pine Script indicators
• To assign Discord roles and community access
• To process payments and manage billing
• To send service-related communications (account confirmations, subscription notices)
• To enforce our Terms of Service and prevent fraud
• To improve and develop our services

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We share information only in the following limited circumstances:

• TradingView: Your TradingView username is shared with TradingView's platform to grant Pine Script access
• Discord: Your Discord username and ID may be shared with our Discord bot to assign roles
• Payment Processors: Payment information is handled by Stripe under their privacy policy
• Legal Requirements: When required by law or to protect our legal rights

4. Data Security

We implement industry-standard security measures including encrypted connections (HTTPS/TLS), hashed passwords (bcrypt), and secure session management. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your account information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us. Some data may be retained as required by law or for legitimate business purposes such as fraud prevention.

6. Your Rights

You have the right to access, correct, or delete your personal information. You may update your profile information through your account settings. To request account deletion or a copy of your data, contact us at the email below.

7. Cookies

We use session cookies to maintain your authenticated session. These are essential for the service to function and cannot be disabled. We do not use third-party tracking or advertising cookies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Your continued use of the service after changes constitutes acceptance of the updated policy.

9. Contact

For privacy-related questions or requests, contact Kalgo Holdings LLC at [email protected].